ext_7189: (Default)
Joy ([identity profile] tkp.livejournal.com) wrote in [personal profile] lettered 2007-08-07 08:22 pm (UTC)

I did see your post. I don't disagree with you so much as feel that you are missing the point. Well, a lot of people who are on the other side of the fence as you are missing the point, too.

It's a point I hope to clarify once I can get my thoughts together and finally post on this issue, but the short version is this:

1) I am not entitled to do whatever I want on my LJ. But I want to do whatever I want on some journal or other. LJ doesn't have to give it to me; I don't have to stay.

2) I'm not trying to "show" LJ by leaving. I'm not trying to make an impact. LJ doesn't offer the service I want any more, and furthermore, I see customers being treated badly for it (not just ones who got deleted. Me, myself, because I'm not getting an explanation for it, and for various other factors described here and here). If I have bad enough service at a restaurant, I don't come back, and it's not because I'm trying to take that restaurant down; it's 'cause I don't want to have to potentially deal with that shit.

3. There's no journaling site anywhere that'll let me do whatever I want, but at some I stand a better chance than at others, and I also stand a chance of being better treated when I am denied it. Oh yes it is hopeful thinking, greener pastures, etc etc, but I'm not going to stop trying because I've had a bad consumer experience at LJ. I stand the best chance at a service fandom creates all on its own, for its own, and I made the decision to leave partly because I believe that fandom can and will do that. Right now, though, IJ has proven it's capacity for potentially better customer service by clarifying its ToS in the wake of the LJ mess, which LJ still has not done.

I don't think everyone feels this way--I see a lot of people wanting to leave due to moral outrage, or because they think they can teach LJ a lesson. I'm just a dissatisfied customer. I would think anyone in fandom would be, but if they're not--well, they can keep dealing with the shitty business as long as they can stand it.

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